1. Acceptance of Terms

By accessing and using Neuron Diagnostic’s services, website, or facilities, you agree to be bound by these Terms of Service and our Privacy Policy.

2. Services Description

Neuron Diagnostic provides comprehensive diagnostic and pathology services including:

• Laboratory testing and analysis
• Medical diagnostic services
• Health screening programs
• Consultation and result interpretation

3. Patient Responsibilities

As a patient, you agree to:

• Provide accurate and complete medical information
• Follow pre-test instructions provided by our staff
• Inform us of any changes to your health condition
• Keep scheduled appointments or provide adequate notice for cancellations
• Pay for services rendered as per our pricing policy

4. Appointment and Cancellation Policy

• Appointments can be scheduled online, by phone, or in person
• 24-hour notice required for appointment cancellations
• Late arrivals may result in rescheduling
• No-show fees may apply for missed appointments

5. Payment Terms

• Payment is due at the time of service unless prior arrangements are made
• We accept various insurance plans; verification of coverage is required
• Co-pays and deductibles are the patient’s responsibility
• Self-pay rates are available for uninsured patients

6. Result Delivery

• Test results are typically available within 24-72 hours
• Critical results are communicated immediately to ordering physicians
• Patients can access results through our patient portal or from their physician
• Result interpretation should be done by qualified healthcare providers

7. Intellectual Property

All content, logos, and materials on our website and in our facilities are the property of Neuron Diagnostic and are protected by intellectual property laws.

8. Termination of Services

We reserve the right to refuse or terminate services to any individual for reasons including but not limited to:

• Non-payment for services
• Violation of these terms
• Disruptive or threatening behavior
• Provision of false information

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the state where Neuron Diagnostic is located.

10. Contact Information

For questions about these Terms of Service, please contact us:

Email: support@neurondiagnostic.in
Phone: +91 8918459671
Address: South Gazinagar, Samserganj, Dhulliyan, Murshidabad, W.B – 742202